CRM Automation That Replies to Every Lead in Minutes for Contractors & Service Businesses
Stop losing customers because nobody got back to them in time. We reply to website enquiries within minutes, text back missed calls in seconds, and follow up on your quotes automatically.
What Is CRM Automation for Service Businesses?
A CRM is one place to keep every lead, customer, quote and conversation. CRM automation makes it do the follow-up for you: new enquiries get a personal text and email within minutes, missed calls get an instant text-back, open quotes get friendly reminders, and past customers get seasonal check-ins. For contractors, clinics and law firms this closes the gap where most leads are lost — the time between the enquiry and the first reply.
We set it up for you, bring over your existing customer list and connect it to your ads and website. Add our AI receptionist and calls are answered and booked too. It's part of our wider AI automation service.
How GigaOneSolutions Converts More Inquiries Into Signed Contracts
Getting enquiries is only half the job. We make sure every new customer hears back in the first few minutes — before your competitors reply.
Reply Within 5 Minutes
Every website inquiry receives an automated, contextual 2-way SMS and email in under 5 minutes (averaging ~48 seconds), qualifying needs instantly.
Missed-Call Recovery
If you miss a call, the customer gets a text within seconds asking how you can help, with a link to book a time.
Quote Nurture Flows
Automatic text and email reminders on quotes you've sent, answering common questions and turning more quotes into booked jobs.
Past Client Reactivation
Seasonal tune-up and maintenance broadcast triggers that re-engage previous customers, generating high-margin repeat service jobs with zero ad spend.
Guide: Why Fast Replies Win Jobs
A simple guide to why replying quickly wins you more work.
The 5-Minute Lead Response Rule: Why Fast Follow-Up Multiplies Close Rates by 21×
The numbers behind why replying within 5 minutes wins you many more jobs.
How Much Does CRM Automation Cost?
A customer tracker with instant new-lead alerts is included in the Foundation plan at $750/month. The Growth plan at $1,400/month adds unlimited customers, automatic follow-up texts and emails, and missed-call text-back. Automatic quote follow-ups come with the AI Implementation plan at $1,800/month. No long-term contract — cancel with 30 days' notice.
Frequently Asked Questions About CRM Automation
Answers about automatic texts, moving your customer list, and more.
What is CRM automation?
A CRM (customer relationship management system) keeps every lead and customer in one place. CRM automation adds messages that send themselves: an instant reply when someone fills in a form, a text when you miss a call, reminders on open quotes and check-ins with past customers — so no lead is forgotten and nobody has to remember to follow up.
How much does CRM automation cost?
Our Foundation plan at $750 per month includes a customer tracker for up to 500 customers with instant alerts for new leads. The Growth plan at $1,400 per month adds unlimited customers, automatic follow-up texts and emails, and missed-call text-back. Automatic quote follow-ups come with the AI Implementation plan at $1,800 per month. All plans are month-to-month.
What is missed-call text-back?
When you can't pick up, the caller automatically gets a text within seconds, such as "Sorry we missed you — how can we help?", with a link to book. It keeps the conversation going so the customer doesn't call the next company on Google.
Do I have to learn new software?
No. We set everything up for you and connect it to the tools you already use, like your phone number, Google Calendar and Outlook. You get alerts on your phone and can reply from there.
Why does replying within 5 minutes matter so much?
Studies show you are far more likely to win a job if you reply within 5 minutes instead of 30. If a customer waits hours for a call back, they have usually booked someone else.
How does the quote follow-up sequence work?
When you send a quote, the system sends up to 4 friendly texts and emails over 2 weeks — answering common questions, sharing reviews, and giving an easy link to accept the quote online.
Can we bring over our existing customer list?
Yes. When we set you up, we bring in your past customers and their history, then send them a friendly message to win back repeat work.
Is there a limit on how many customers I can store?
On our Growth and Scale plans you can store unlimited customers and messages, with no extra charge per team member.
Ready to Respond to Every Inbound Lead in Under 5 Minutes? Get Automatic Follow-Up Set Up for You
Book a free 30-minute call. We'll check how fast you reply to new customers today and show you what we'd set up.